Guest Services
24-Hour Concierge
Included within the 5-star service of The Milestone Hotel & Residences, the reception and concierge team will be on hand 24-hours.
A/V Equipment
Catering
The Milestone offers formal dining in Cheneston's Restaurant, Afternoon Tea in The Park Lounge and bar menu of canapes and informal dining within The Stables Bar and Conservatory. Additionally, private dining and Weddings are catered for within The Oratory, The Windsor Suite and The Map Room.
Computer Rental
Hotel and Restaurant Reservations
The Milestone Team can be contacted 24-hours for reservations and enquiries. We look forward to welcoming you.
Laundry Service
Dry Cleaning Service can be arranged with our housekeeping team. Additionally, each Residence features a washer dryer for your convenience.
Meeting Planning
Our Conference & Banqueting Team will be more than happy to assist with any meeting planning.
Mobile Phone Rentals
Multilingual Staff
24-Hour Room Service
Tea Service
Afternoon Tea
Award winning Afternoon Tea is served in the sumptuous Park Lounge, al fresco Conservatory and traditional Cheneston's Restaurant.
Banquet Services
Our Conference & Banqueting team will be more than happy to assist in planning the perfect occasion, whether this be a celebration dinner, business luncheon or Wedding.
Bell Staff
Car-Hire
Our Head Chauffeur Colin Monplaisir and his team await to whisk you off to wherever you desire with our fleet of private, chauffeur-driven cars, which includes a Bentley Arnage, Range Rover
Complimentary Health Club Access
The Milestone Health Club features a resistance plunge pool, fully equipped gym, Sauna, two treatment rooms and changing facility. This is exclusively for hotel and residence guests.
Doorman
Our Milestone Doorman offers a friendly welcome.
In-room Massage
In-room Spa Services
Personal Hair and Make-up Service
Yoga
24-Hour Doctor Referral Service
24-Hour Front Desk
24-Hours Manager on Duty
Turndown Service
The Milestone team offer a twice daily housekeeping service for all rooms, suites and residences.
Twice-Daily Housekeeping
Twice daily housekeeping service is available for all rooms, suites and residences of The Milestone Hotel & Residences unless otherwise requested.
Valet Parking
Valet parking is available from right outside the hotel entrance and does not need to be pre-arranged for your convenience.
Wake Up Service
Our reception team are more than happy to offer a wake-up call for you.
Pet-Friendly
The Milestone is pet friendly, pet amenities will be placed in the room ahead of arrival, these include pet menu, cosy bed and selection of treats, and services including pet-walking, grooming and pet-sitting can be arranged with the concierge team.
24-Hour Business Center
In addition to the business centre computer on the lower ground floor, each guest bedroom and suite features a desk for both business or trip planning. Our housekeeping team can also place a laptop cushion in guest bedrooms for convenience.
24-Hour Housekeeping
24-Hour Reception Service
24-Hour Security
Airport Transportation
Baby Cot and Folding Beds
For rooms and suites accommodating 3 or 4 guests, an extra bed can be arranged as either a sofa-bed, daybed or roll-a-way bed, depending upon the individual design of the room. Additionally, baby cots can be arranged. Our reservations team would be more than happy to assist with any of these requests ahead of your arrival, and we shall ensure your room is perfectly laid.
Baby Cribs Available
Babysitting on Request
Babysitting can be organised in advance with a partnership Nanny service via our housekeeping team.
Baggage Storage Services
Bilingual Staff
Business Services
Chauffeur Service on Request
Children's Amenities
Bespoke amenities can be arranged for children including a mini Milestone passport filled with fun activities, 'Miles' the Milestone teddy bear and carefully crafted towel animal decorations.
Children's Turndown Service
City Tours
Complimentary High Speed Internet Access
Complimentary Incoming Faxes
Complimentary Newspaper
Complimentary Shoe Shine
Complimentary Storage of Personal Items for Future Visits
Complimentary Tea & Coffee Delivered with Wake Up Call
Complimentary Wireless (WiFi) Internet
Concierge
Copy & Printing Service
Daily Newspaper
Daily Newspaper Upon Request
Dedicated Guest Services Director
Dining Experience
Every dining experience at The Milestone is indeed an experience. The dedicated team look forward to welcoming you.
Dog Walking
Dry Cleaning
Escort to Room
Evening Turndown Service
Executive / VIP Services
Express Check-In
Front Desk
Guest Relations Services
Health Services
Hearing Impaired Services
Housekeeping
In room tea & coffee making facilities
In-room minibar
In-room Safe Deposit Box
Laundry Facilities
Limousine Service
Luggage Assistance
Luggage Storage
Luxury Car Service
Mail Services
Massage Service
Morning Newspaper
Newspaper
Personal Check-In Service
Personal Concierge Service
Personal Valet
Pet Amenities
Pet Policy
Pet Sitting Service
Pet Walking Services
Picnic Catering
'Picnic in the park' is a speciality of The Milestone, and whilst absolutely stunning in the Kensington Gardens and Hyde Park just across the road, the destinations are limitless with our Chauffeur driven Bentley.
Postal Services
Pressing Service
Printing Services
Private Car & Driver
Private Chauffeur
Private Chef
Private Dining
Room Service
Tours & Excursions
VIP Assistance
VIP Rooms & Services
Milestone Suites are finished to the highest of standards and an idyllic oasis.
VIP Treatment
Exclusive experiences can be arranged to enhance out guest's stay in The Milestone Suites.
Wardrobe Storage
Wedding Arrangement
Wedding Vow Renewal Ceremonies
Both The Oratory and The Windsor Suite are licensed for wedding ceremonies and vow renewals.
Welcome Amenities
Welcome Drink
Well-behaved Dogs Accepted
Well-being Services
Wheelchair Accessible
Wi-Fi
Facilities
Business Center
Fitness Center
High-Speed Internet Access
Free Internet Access
Private Dining Areas
Private dining venues include The Windsor Suite, The Oratory, Cheneston's Restaurant and The Conservatory.
Private Meeting Facilities
Sauna
Spa Treatments
Car and Bicycle Rental
Barclays cycle station
City Tours, Theatre and Cultural Events
DVD Library
Theater Desk
Afternoon Tea
Afternoon Tea may be enjoyed in The Park Lounge, Conservatory or Cheneston's Restaurant.
Bar
Bar & Coffee Shop
Bicycle Rentals
Breakfast Room
Cardio Equipment
Function Room
The Windsor Suite is a warm, versatile space for private meetings, meetings, dinners and weddings.
Green Areas
The Milestone directly overlooks the largest green space in Central London, Kensington Gardens and Hyde Park.
Horseback Riding Nearby
Hyde Park, just opposite The Milestone offers activities including horse riding.
Interactive TY System
Internet Center
Jogging Trail
Lobby Lounge
Movie Library
Music in the Evenings
Non-Smoking Rooms and Suites
The Milestone Hotel & Residences is a fully non-smoking hotel
Office Area on Request
Restaurant
Guests enjoy the beautiful Cheneston's restaurant for breakfast each morning, and a modern British menu is served for lunch and dinner daily.
Small Conference Facilities
Small conferences and executive board meeting can be hosted in The Map Room or The Windsor Suite. Our Conference & Banqueting team would be delighted to assist.
Special Access Rooms
Tea Room
Tennis Nearby