Guest Services
Kid's Club
<p>The Phoenician happily offers the <strong>Funicians Kids Club</strong>. Available 365 days a
year, and supervised by our enthusiastic activities staff, the Club features
a series of daily themes and dozens of related activities which comprise an
ever-changing program where kids are in charge. </p>
<ul>
<li>Fish and Duck Feeding </li>
<li>Macintosh Computers </li>
<li>Sand Castle Building </li>
<li>Club Mascot: "Buddy" the Hamster </li>
<li>Parachute Play </li>
<li>Water Balloon Fun </li>
<li>Potato Sack Races </li>
<li>Puppet Shows </li>
<li>Hiking </li>
<li>Indian Bead Crafts </li>
<li>Sun Visor Art </li>
<li>Picnics </li>
<li>Sports </li>
<li>Swimming </li>
<li>Water Slide </li>
<li>Jungle Gym Play </li>
<li>Scavenger Hunts </li>
<li>Board Games Galore! </li>
</ul>
24-Hour Valet Parking
Limousine Service
Car Rental Counter
Multilingual Staff
24-Hour Concierge
Room Service
Evening Turndown Service
Transportation Arrangement
Located just nine miles from Phoenix Sky Harbor International Airport, The Phoenician is convenient to the services of fourteen major airlines as well as charter services. Several smaller, regional airports located in and around the Valley of the Sun provide easy access for smaller aircraft and private planes. Ground transportation from local airports to The Phoenician is available via limousine, shuttle van, bus charter, taxi, sedan service and car rental. Car rental service at The Phoenician can be arranged through the on-site car rental desk. Executive car-and-driver service is available at the resort as well, with limousines, sedans and vans on-call at all hours.
24-Hour Doctor Referral Service
24-Hour Fitness Center
24-Hour Front Desk
24-Hour Housekeeping
24-Hour Room Service
24-Hour Security
24-Hours Manager on Duty
Afternoon Tea
Baby Cribs Available
Bell Staff
Bike Rental
Business Services
Cabana Rentals
Catering
Complimentary Newspaper
Concierge
Daily Newspaper Upon Request
Dry Cleaning
Dry Cleaning and Laundry Services
Florist
Flower Service
Front Desk
Golf Shop
Housekeeping
iPod Docking Stations
Loyalty Program
Luggage Storage
Pet Policy
Registration Desk
Security
Self-parking
Shoe Shine Service
Tennis Lessons
Turndown Service
Valet Parking
Wi-Fi
Facilities
Meeting & Conference Facilities
Intimate gatherings or annual conference, The Phoenician creates events of uncommon elegance and sophistication, with every possible service available to you on premises. From comprehensive meeting and destination planning to florists and entertainment, your every need is satisfied. The Phoenician Grand Ballroom offers 22,000 square feet of specially designed space, with flexibility to handle both large and small meetings and events. Business sessions can also be conducted in 21 breakout rooms and five boardrooms, while the Estrella Theatre, which contains the latest multimedia technology, provides all you require to conduct remarkable presentations and performances. And right on the resort grounds, at the historic Jokake Inn, The Phoenician creates magical Southwestern theme parties limited only by your imagination. Regardless of the size and complexity of your special event or meeting, the resort's expert staff - including dedicated group services butlers who are always at your service - will insure it is extraordinary and memorable.
<p>
<p><b>Meeting & Function Facilities:</b></p>
<ul>
<li> Total space: 64,000 square feet </li>
<li>The Phoenician Grand Ballroom </li>
<li>21 meeting rooms </li>
<li>Five boardrooms (including one in Canyon Building) </li>
<li>Estrella Theatre (with full multimedia technology) </li>
</ul>
<p><b>Meeting Services:</b></p>
<ul>
<li>Convention, Banquet and Catering services </li>
<li>24-hour Banquet Butler Service </li>
<li>Business Center </li>
<li>Wireless high-speed Internet access </li>
<li>Destination Services </li>
<li>Satellite group registration </li>
<li>Audio/Visual production department </li>
<li>Floral design and services </li>
<li>Corporate gifts </li>
<li>Musical entertainment service </li>
<li>Photography service </li>
<li>Full service special event and theme party production </li>
</ul>
<p> </p>
<p><b>Broadband Technology</b><br>
The entire resort is WiFi capable throughout all public areas, including the
lobby, meeting rooms, lounges, pools and golf areas. Wireless high-speed Internet
service allows groups to conduct meetings anywhere on the property with seamless
connectivity to dedicated servers. Your meeting attendees will have full access
to all the tools they need to stay productive: </p>
<ul>
<li>Access e-mail and corporate networks instantly </li>
<li>Surf the Web and download files quickly </li>
<li>Display multimedia presentations with live Web content </li>
<li>Perform online product demonstrations </li>
<li>Deliver online training sessions </li>
<li>Provide videoconferencing and Webcasting </li>
</ul>
Business Center
<p>The Phoenician's Business Center offers computer typesetting services, as well
as technical support. Desktop publishing services for producing formal invitations
or a quick fix to a presentation graph, are provided on-site. And for travelers
conducting business on-the-go, notary services,and complete shipping and packaging
services are also available.</p>
<p><b>Business Center Services</b>:</p>
<ul>
<li>Open daily, 7:00 am to 6:00 pm.</li>
<li> IBM computer workstation and desk area (with internet access) </li>
<li>Typesetting services </li>
<li>Photocopying </li>
<li>Shipping and packaging </li>
<li>Notary </li>
<li>Desktop publishing </li>
<li>Incoming/outgoing facsimile services </li>
<li>Office supplies for purchase and/or rent </li>
</ul>
Shopping
Golf
18 Hole Golf Course showcasing the natural beauty around the resort.
Tennis
The Tennis Garden features 10 lighted courts including an automated practice court, several U.S. Open surfaces and the official Australian Open Rebound Ace surface. For those who love the sport of tennis, there is no finer facility in the Southwest. Our tennis program offers just what you need to help you improve your skills, or simply play for the fun of it. When you arrive, you'll be escorted to your court and provided with fresh ice water, Gatorade and towels for each game. The staff provides personal, customized scheduling of matches to accommodate every level of play. <p><ul> <li> USPTA-certified tennis professional </li> <li>Daily clinics and social tournaments </li> <li>Private and group lessons, plus video instruction </li> <li>Automated practice court </li> <li>Book-A-Match service </li> <li>Full service tennis shop with the latest in apparel and equipment </li> <li>Racquet and shoe rental </li> <li>On-Site racquet stringing service </li></ul>
High-Speed Internet Access
The entire resort is WiFi capable throughout all public areas, including the lobby, meeting rooms, lounges, pools and golf areas. Wireless high-speed Internet service allows groups to conduct meetings anywhere on the property with seamless connectivity to dedicated servers. Your meeting attendees will have full access to all the tools they need to stay productive:
Private Dining Areas
The Phoenician is a gracious host for birthdays, anniversaries, holiday parties, business dinners and more, offering a wide spectrum of private dining venues. In private rooms within our renowned restaurants, your guests will enjoy the signature cuisine of each restaurant's chef. And each room shares the decor and ambience of the host restaurant, yet affords private parties the special attention of our service staff.
Fitness Center
Upstairs at The Centre, a weight training and cardiovascular conditioning studio includes free weights and a complete circuit training system. Treadmills, bicycles, step and rowing equipment look out on the breathtaking vista of lush lawns and shimmering pools set against the dramatic backdrop of Camelback Mountain. A schedule of aerobic and exercise classes, including kickboxing, spinning, meditation and yoga, is presented daily, and accommodates all fitness levels.
Wedding Facilities
<p>An experienced host with a spectacular setting, and a full complement of resources
to fulfill your wedding requirements, The Phoenician offers a gracious atmosphere
and unrivaled luxury. It's no wonder we've been named one of North America's
ten most romantic resorts by the world's top romance publisher, Harlequin Ltd.
</p>
<p><b>A Tradition of Gracious Hospitality</b><br>
Every wedding service is offered to you and your guests, from professional ceremony
rehearsal support and private valet service to planning the perfect rehearsal
dinner in one of our beautiful private dining salons. Whether a small intimate
ceremony, or grand celebration among friends and family, let our Wedding Specialists
help plan your special day to lend it an air of sheer perfection. </p>
<p><b>Magical Settings for Any Size Celebration</b><br>
We invite you to enjoy our varied settings of lush gardens, poolside patios,
intimate private salons and elegant ballrooms. Imagine walking down a white
aisle towards a natural wedding arch adorned with greenery, or a candle-lit
ballroom awaiting your guests. From dining tables draped in rich, floor-length
brocade, and topped with elegant Frette linens and Reed & Barton silver, to
the freshest flowers, only the finest will do for your event, in keeping with
The Phoenician's commitment to quality and excellence. </p>
<p><b>A Culinary Wonderland Awaits</b><br>
Our award-winning culinary team will prepare your choice of an exquisite three
or four-course menu tailored to your individual preferences. Begin your celebration
with a delicious selection of butler-passed hors d'oeuvres and an elegant champagne
toast. Then astound your guests with a wedding cake created by our ingenious
pastry chefs. </p>
<p><b>The Perfect Wedding Starts Right Here</b><br>
With personalized, impeccable service every step of the way, and a pristine
desert setting, The Phoenician offers all the makings of a truly exceptional
event. Contact our wedding experts to schedule your personal tour of our exquisite
ceremony and reception sites. </p>
Afternoon Tea
Bar
Beauty Salon
Boardroom Meeting Space
Car and Bicycle Rental
Children's Activity Center
Driving Range
Gourmet/Pastry Shop
The Marketplace serves coffee, pastries, ice cream, light breakfast and lunch items.
Hiking Trails
Massage Treatments
Meditation Room
Non-Smoking Rooms and Suites
All rooms are non-smoking
Outdoor Hot Tub
Playground
Poolside Services
Retail Shops
Spa Treatments
Golf Nearby
Meeting Rooms
Putting Green
Massage Rooms
Meeting Room
Nail Salon
Parking Facilities
Pet Friendly
Ping Pong
Pool
Pool Table
Poolside Bar
Poolside Cabanas
Pre-function Meeting Space
Sauna
Smoke Free Policy
Spa
Spa & Wellness Center
Steam Room
Tea Room
Teen Activity Center
Tennis Court
Tennis Courts
Theatre
Tree House
Valet Service
Water Slide
Wellness Center
Yoga
Yoga Lawn
Yoga Studio
Luggage & Golf Shipping
Lounge Bar
Lobby Lounge
Jacuzzi
Ice Cream Shop
Hot Tub
Handicap-accessible Rooms & Facilities
Gym
Electric Car Charging Stations
Convention Center
Conference Room
Children’s Game Room
Pickleball Court
Children's Play Area
Café
Cabanas
Cabanas
Bicycle Rentals
Basketball Courts
Bar and Restaurant on Site
Bar and Restaurant
Bar & Coffee Shop
Banquet Facilities
Ballroom
